![]() ![]() You can check your mapped IPs in Dynatrace. In the Dynatrace menu, go to Settings > Web and mobile monitoring > Map IP addresses to locations. If you discover an error in MaxMind mapping or if it doesn't include enough detail, you can overwrite any individual entry with your own IP address mapping rule.įor mobile apps, Dynatrace uses the coordinates from the device (GPS or Wi-Fi) if the app has the permission to use this information, and then Dynatrace calculates the city that is closest to the reported GPS location. If the mobile app doesn't have permission to access geolocation information on the mobile operating system, it uses the IP address to determine the geolocation in combination again with the MaxMind Geo2 database.įor custom locations using internal or private IP addresses, like your different offices, you can define custom IP mappings or even import a CSV file. ![]() You can even overwrite the default IP address mappings with custom IP address mapping rules. See Map internal IP addresses to locations for more details.ĭynatrace also masks the GPS coordinates by default. Browsers, devices, and operating systemsįor web applications, distinguishing user sessions of real users from synthetic and robots is based on the user agent string sent by the browser. This string is also used for the identification of operating systems and device types like desktop, tablet, or mobile. For browser classification, Dynatrace uses the user agent database. ![]()
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